Contact information
We’re here to help you with all your kitchen and home cooking needs! At ayandnexus.shop, we value every customer and are committed to providing excellent support for our cookware, kitchen tools, utensils, and home essentials. Whether you have a question about an order, need shipping information within the United States, or would like assistance with product details, returns, or new arrivals, our team is ready to assist you.
Get In Touch
Operator: Ayand Nexus
Email: support@ayandnexus.shop (We aim to respond to all inquiries within 24 hours on business days.)
Phone: +1 3307631197
Address: 7120 Township Road 319, Millersburg OH 44654, United States
Business Hours
Our customer support team operates in the United States. Please note our operating hours:
Monday - Friday: 9:00 AM – 5:00 PM (Eastern Time / ET)
Saturday - Sunday: Closed
Customer Note: Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.
Quick Help
Order Tracking: Please include your order number in your email for faster service.
Shipping: We offer Free Domestic Shipping on all kitchenware and home goods orders across the United States.
Returns: For instructions on returns, please visit our 30-day Return & Refund Policy page.
Secure Payment: All transactions are securely processed in USD.